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Remote Assistance

Immediate Help, Immediate Benefits

Remote AssistancePicture this: You need your computer looked at. Not tomorrow.. not later today.. NOW! You call us and we walk you through a few simple steps and in less than five minutes, it's as if we're been sitting next to you checking your computer.

With the advent of the "VNC" (or 'virtual network connection'), we're just a phone call and click away from being right there with you. We also use our remote assistance capabilities to perform monthly maintenance as part of our "RAD Maintenance" plans. We even offer these remote services for people using Apple Mac computers.

 

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